Delivery

If you have decided to support PNHF by purchasing some of our Merchandise, firstly we would like to firstly say thank you for your amazing decision to donate!

Secondly, we want you to know that even if you are outside of South Africa, you can still buy our merchandise through this website and it will be delivered to your address.

If your address is accepted at Checkout, then we can likely post to you 😊

Some items cannot be posted to certain countries, and there are some remote places that our items cannot be posted to as well, but if there are any issues with your delivery then a member of the PNHF team, we will be in touch to resolve it.

All delivery costs are calculated at checkout.

Simply select any of the Merchandise from our store that you would like to buy and add it to your cart, and then proceed to purchase it by adding your shipping address and credit card or PayPal information, just like how you would on any other website.

Once you have completed your order you can leave it with us! 

You will get automated emails confirming your order and also updating you with the tracking number and anything else you will need to know about your order.

If you want to track your order, you can click on the link in the email we send you with the tracking number and you'll be able to see where it is at.

Our products are all Printed on Demand, so everything is created and quality checked just before sending.

Our supplier has Printing facilities on every continent except Africa and Antartica, and they will Print and create your product in the closest possible warehouse, to reduce delivery costs harm to the environment.

The Printing Process normally takes around 1 to 4 business days, depending on the item - shirts are easy to make as opposed to dog bowls, for example!

If you would like more information on how you can set up a similar Print on Demand service for your own NFP, Personal Brand or Business, simply click here to learn more.

Once created and quality assured, your item(s) will be posted.

From then delivery normally takes 6 to 15 business days to most locations around the word (excluding Africa), and around 15 to 20 business days to most African addresses.

If you order more than one item, you may receive two or more tracking numbers as everything can't always be sent together.

Shipping rates will be calculated at checkout, but make sure to subscribe to our Newsletter and keep an eye out for our free shipping coupon giveaways that we occasionally email out.

If you have any questions at all about your Merchandise order, please get in contact with us by replying to your order email and a friendly member of the PNHF team will be back in touch ASAP.

Thank you for choosing to Donate to the Phalaborwa Natural Heritage Foundation by purchasing something from our high quality range of merchandise.